General 19

• Does HP have a recycling program in place?
• Is HP recycling available worldwide?
• Do you use approved reuse and recycling vendors?
• What is HP’s position on exporting e-waste from developed to developing countries?
• What is the WEEE directive?

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Batteries 4

• How should I dispose of computer batteries?
• Do you offer battery Recycling in North America (USA and Canada)?
• Battery take-back scheme participation in Germany
• Are you compliant with Directive 2006/66/EC on batteries and accumulators and waste batteries and accumulators?

Hardware 6

• What are the take-back/recycling options for hardware?
• My country is not covered by HP's hardware take-back program. Why?
• Do I have to take my computer equipment somewhere or call someone to pick it up?
• WEEE fee per product
• Hardware recycling Latin America

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Supplies 16

• Does HP offer a recycling program for HP toner/cartridges and consumables?
• How do I return LaserJet toner and InkJet ink cartridges?
• We lost the pre-paid label for returning our HP supplies. Where do we send them? / How do we order or print a return label? (U.S. and Canada)
• How do I return HP PageWide cartridges in the US?
• Can I return non-HP Inkjet cartridges?

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Packaging 5

• Does HP offer Packaging take-back?
• Does HP offer Packaging take-back? (extended)
• Are your packaging materials separable and recyclable?
• Are HP obligated to submit an annual packaging waste report to the UK Environment Agency?
• HP Molded Fiber Advanced Tooling Solution