Supplies

Does HP offer a recycling program for HP toner/cartridges and consumables?
Yes. HP provides free and convenient ways to recycle used Original HP ink and toner cartridges and Samsung toner cartridges in 67 countries and territories....
How do I return LaserJet toner and InkJet ink cartridges?
HP is committed to reducing the resources required to make and use our products. Beyond design, this includes offering robust repair, reuse, and recycling p...
We lost the pre-paid label for returning our HP supplies. Where do we send them? / How do we order or print a return label? (U.S. and Canada)
You can order a return label for many countries. Go to Product Recycling and select your country. You'll find information on how to order mailing label...
How do I return HP PageWide cartridges in the US?
Thank you for inquiring about a free in-box recycling label for your print cartridge. HP does not provide a free in-box label for these cartridges. Pl...
Can I return non-HP Inkjet cartridges?
No. HP's unique recycling process is very sensitive to material contamination and we cannot take back and recycle cartridges from other manufacturers. ...
Can I return my unused HP cartridges through the HP Planet Partners Program?
If your HP cartridges are still within warranty then you may be able to arrange a refund via your HP reseller.  If the above does not apply then please ...
My country is not covered by HP supplies recycling program. Why?
Thank you for your inquiry about recycling of HP print supplies. We appreciate your concern and desire to dispose of your printing cartridges in an environm...
What is the European Waste Classification (EWC) of HP print supplies?
While it is the producer’s/holder's obligation to classify waste, HP's analysis for the purposes of our Planet Partners Program for cartridge take...
Is it possible to reuse one-sided printer paper in HP printers?
Yes.  It is possible to print on both sides of HP uncoated bond office paper. Since most HP printing products have built-in duplexing capability (ability to...
Are there any Inkjet or LaserJet cartridges that HP doesn't accept?
The HP recycling program does not accept print cartridges from manufacturers other than HP. We also do not accept cartridges that have been refilled or rema...