You can order a return label for many countries. Go to Product Recycling and select your country. You'll find information on how to order mailing labels. Ordering pre-addressed, postage-paid shipping labels and envelopes is available at HP Recycle site, however, this service is not available in all countries.

HP Toner:

  • HP provides a free recycling label in the box for new A4 Original HP toner cartridges. Please use this free shipping label which you can print from our website: It can be used to recycle one cartridge or a box of cartridges. If you have Samsung toner cartridges, you can also drop them in the same box.
    Note: HP does not currently provide a shipping label in the box for new A3 Original HP toner cartridges.

  • You can also drop off used HP or Samsung toner cartridges at any Staples store for free recycling.

HP Ink:

  • You can order a free postage-paid envelope or order a free recycling box from our website
  • You can drop off used HP ink cartridges at any Staples, Office Depot, Best Buy, or Walmart store for free recycling.

Long Life Consumables


For more information about the service in the U.S. please refer to the attached file or call HP Planet Partners at 1-800-340-2445, open 5 am-5 pm PST.