Yes. HP requires specialized vendors to use environmentally responsible processing techniques and to fully comply with all relevant regulations. We also prefer our vendors to attain third-party certification (R2 or e-Stewards), where applicable. We contract the consultancy Environmental Resources Management (ERM) to audit our recycling vendors for conformance with the following HP policies and vendor standards:
- Export of Electronic Waste to Developing Countries Policy
- Supplier Code of Conduct
- Vendor Requirements for Hardware Recycling
- Vendor Requirements for Hardware Reuse
ERM’s audits assess vendors’ environmental, health, and safety practices and performance. In addition, they check downstream material flows based on shipment and receipt records to certify no diversion of materials to facilities outside our approved vendor network. Vendors with audit findings have 30 days to submit a corrective plan and 90 days to address those items. In extreme cases, we stop doing business with vendors that lack sufficient transparency or the willingness to make required changes.
Through ERM, HP audited 34 vendor facilities in 22 countries during 2020. This included repeat audits of 19 vendor facilities to evaluate their efforts to improve performance. Because 51% of major nonconformances occurred at sites audited for the first time, HP’s engagement brought best practices, enabling immediate performance improvements. HP has closed investigations of 100% of the major nonconformances identified in 2020. Most sites with major nonconformances will be re-audited the following year to determine whether improvements are sustained.
Our customers may have confidence knowing that HP maintains solid recycling practices. To learn more about our recycling policy, see https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c06000309.