General

Does HP have a recycling program in place?
Yes. When HP products reach end of service, our robust product repair, reuse, and recycling programs help to ensure that products and materials are repurpos...
Wed, 17 Jul, 2019 at 12:44 PM
Is HP recycling available worldwide?
HP is committed to reducing the resources required to make and use our products. Beyond design, this includes offering robust repair, reuse, and recycling p...
Tue, 3 Jul, 2018 at 9:29 AM
Do you use approved recycling vendors?
Yes. Our specialist reuse and recycling vendors are required to follow environmentally responsible processing techniques and comply fully with relevant reg...
Wed, 17 Jul, 2019 at 12:47 PM
What is HP’s position on exporting e-waste from developed to developing countries?
HP does not allow e-waste to be exported from developed countries (Organisation for Economic Co-Operation and Development and European Union) to developing...
Wed, 17 Jul, 2019 at 12:54 PM
What is the WEEE directive?
The WEEE directive is a producer responsibility law which requires producers like HP to take back and recycle their end of life products. Its primary object...
Mon, 22 Jul, 2019 at 11:42 AM
How does HP comply with the WEEE directive?
HP fulfils all legal requirements resulting from the transposition of the Waste Electrical and Electronic Equipment (WEEE) Directive in member states’ legis...
Thu, 31 Oct, 2019 at 9:28 AM
How does HP comply with WEEE reporting requirements?
The European Union’s Waste Electrical and Electronic Equipment Directive (WEEE) imposes several obligations on the proper disposal of used electronics and p...
Thu, 31 Oct, 2019 at 9:32 AM
Does your company have a Responsible Recycling (R2) or e-Stewards environmental certification?
HP requires the specialist vendors that support our reuse and recycling programs to use environmentally responsible processing techniques and to fully compl...
Wed, 17 Jul, 2019 at 12:48 PM
Does HP offer a product take-back service?
Yes. HP has extensive recycling programs for printer supplies and computer hardware. We accept any HP or non-HP brands of personal/office equipment or perip...
Mon, 22 Jul, 2019 at 11:37 AM
Does HP Standard meet the STeP criteria?
Please note that HP Standard meets most of the STeP criteria. Below is a summary of the items that were identified as either not met or only partially meet ...
Mon, 22 Jul, 2019 at 11:19 AM