How can we help you today?
Enter your search term here...
Check ticket status
Where can I find the HP Environment website?
Does HP have a product stewardship program?
Eco Labels & Declarations
Are HP Desktops qualified under FEMP (Federal Energy Management Program)?
Equipment Energy Efficiency (E3 or GEMS) certification
Does your company comply with the Australian Environmental Labelling Association, Australian Voluntary Environmental Labelling Standard AELA 24-2005?
ISO 14021 and 14024 (HP Products)
How do I get environmental information (Data Sheet) for a specific product?
See all 7 articles
Where do I find a list of EPEAT printers?
Where can the pending EPEAT products that are about to be released be found?
What is the status of EPEAT Platinum rating?
Are any HP products EPEAT certified?
What is EPEAT?
How do you choose Energy Star category for configurations without an operating system (FreeDOS)? Is such a configuration Energy Star qualified as well?
Are HP products ENERGY STAR® qualified?
Are HP Notebook External Power Supplies Energy Star qualified?
Are HP products Energy Star certified?
Please provide an environmental profile of the offered products / Where can I find a list of IT Eco Declarations?
Are IT ECO Declarations available for HP printer supplies?
What are TCO certifications?
Blue Angel for PC
Are any HP products Blue Angel certified?
Does HP export e-waste to developing countries?
Can you provide information on your recycling program? In particular, about the cost of the investment required to implement this program and the company's estimate of the pay-back period on the investment.
Does HP Standard meet the STeP criteria?
Compliance with § 52 German Law on Circular Economy and/or Waste Law
Is HP recycling available worldwide?
See all 18 articles
Do you offer battery Recycling in North America (USA and Canada)?
Battery take-back scheme participation in Germany
How should I dispose of computer batteries?
My country is not covered by HP's hardware take-back program.
WEEE fee per product
Does HP offer a recycling program for HP toner/cartridges and consumables?
Can I return my unused HP cartridges through the HP Planet Partners Program?
My country not covered by HP supplies recycling program.
Supplies Recycling for US Military forces globally
Can photos printed on HP photo media be recycled?
See all 8 articles
Do you offer Packaging take-back?
Are your packaging materials separable and recyclable?
Does HP endorse the principles of OECD?
Does HP have an environmental, health & safety policy?
Does HP participate in various sustainability platforms?
How does HP reduce the environmental impact of its business activities?
Is HP certified today on ISO14001 ver. 2015?
See all 13 articles
How can we follow-up on the environmental management systems, can we view minutes/notes from external auditors?
China Management Methods (CMM) labelling of HP products
Red Phosphorus as a Flame Retardant
Magnetized material or UN2807 for HP cartridges
UN code not available for SDS
Use of specific substances or full material disclosures
See all 6 articles
Is HP obliged to provide the China RoHS “Disclosure table” in printed form in every product we ship?
Are HP products RoHS compliant?
Is HP working on eliminating lead from its products?
Are batteries and accumulators you supply free from cadmium, lead, and mercury?
Does HP comply with the EU REACH Regulations?
What is the European Union Registration, Evaluation, Authorisation, and Restriction of Chemicals (REACH) legislation and how does it affect HP? Its products?
Where can I get Working in Comfort information about HP products?
What are you doing to reduce/eliminate the in-the-box packaging materials?
Is the Green Dot featuring on HP Inc. packaging?
Compliance with German packaging regulations
Why are there so many cables packaged with my product?
When you place printers into boxes, there is often a plastic bag that surrounds the printer inside of the box. What is this bag called, and why is it necessary?
Why has been the outer packaging of HP paper changed from paper to plastic folio?
Why is the packaging of the toner cartridges so excessive? Why don’t you take back the packaging as well, when taking back the toner cartridges?
Why are HP Inkjet cartridges packaged inside a large, hard plastic case?
Product Design for the Environment
What is HP's approach to circular economy?
Did the company split impact HP Inc's approach to sustainability?
Do you have any Energy Saving Tips for your products?
Do you have an ISO 14040 certificate regarding Lifecycle assessment of HP products?
Do you follow “Design for the Environment” principles to promote sustainable product design?
See all 7 articles
Is your company defined as a producer/importer under the Batteries and Accumulators Directive?
Is current SDS required for batteries transportation?
Are you registered in accordance with the Batteries and Accumulators Directive?
What would happen if someone were to accidentally inhale ink vapors while printing?
Do you measure TEC for your inkjet printers?
Are there batteries in printers?
HP LaserJets: Why aren't Ready, Active, Standby and Auto-Off modes energy values shown in the IT Eco Declaration?
Is there a difference in environmental impacts of B&W vs Color printing (toner/cartridge lifecycles from production to disposal, volumes needed for either, pollution/climate/energy/other)?
See all 18 articles
Would the Energy Star and EPEAT certifications stand if the PC product is offered with a Celeron processor rather than with the Intel core i5?
Notebooks minimum power supplies energy consumption, Lot 7, ErP
Please provide power/energy consumption figures in Energy Star S4 Mode?
Is it economical to switch off PC's at night and if so what are the potential energy savings?
Energy Efficiency labelling in EU
See all 6 articles
Where can I find acoustic emissions data for HP products?
Supplies Environmental and Health
Are the ink- and toner cartridges free from PVC?
Are lithium-ion batteries exempted from requirements of transport as DG in Australia?
Where do I find material safety data sheets (MSDS)?
Are Material Safety Data Sheets available for HP printer supplies?
Is shredded paper with some HP ink on it ok to be used as compost in soils?
Do you comply with the DIN 33871-1 standard compliance of printing supplies?
Are HP Inkjet printing supplies/Inks safe?
Are there hazardous substances in HP inks?
What should one do if he/she has accidentally swallowed ink or believes a child has swallowed ink from an HP inkjet print cartridge?
See all 14 articles
Can you tell me how many pages a standard toner cartridge will use both on economy and standard settings?
Where are HP LaserJet cartridges manufactured?
Are HP Toners carbon free?
Do HP toner cartridges comply with the STMC standard?
What is the weight of the toner in HP toner cartridges?
See all 6 articles
Where can I find EU Declaration of Conformity?
Where can I find GS certificates?
Where can I find TCO certificates?
Supply Chain Responsibility
SCR Program or Management
Occupational Health and Safety standards compliance OHSAS 18001
Can you describe HP's social and environmental responsibility program for the supply chain?
Does your company produce an annual environmental (or corporate social responsibility [CSR]) report?
Is your company rated in terms of CSR (Corporate Social Responsibility/Sustainable Development) or have you gained any environmental awards?
Would HP be willing to provide funding for / support [CustomerName]’s charitable project and if so, what level of commitment are you willing to make?
See all 12 articles
Code of Conduct
Audits and Compliance
How are the supplier social and environmental guidelines enforced?
Labor, Health and Safety
Supplier Enviro Performance
What are HP's social and environmental expectations for suppliers?
Does your company release a list of its suppliers?
Does your company conduct risk assessments of its suppliers?
Indirect Supply Chain
Request to Sign Customer's Policy