General

Donate your value! - an option for donating your buyback amount (from Consumer Buyback program for recycling) to HP approved charities.
The HP Consumer Buyback and Planet Partners Recycling Program provides the option of donating your buyback amount to HP approved charities using Truist. Tru...
Can you provide information on your recycling program? In particular, about the cost of the investment required to implement this program and the company's estimate of the pay-back period on the investment.
The investment data on our Recycling Programs is confidential information and is not publicly available. For further information on our Planet Partners ...
Does your program meet the Federal Guidelines (US) of recycle and or re-use?
HP only uses Responsible Recycling (R2) or e-Stewards qualified vendors. These vendors meet all applicable state and federal guidelines. Please see Do y...
HP Individual Producer Responsibility statement.
HP accepts the principle that all manufacturers share, with governments and customers, the responsibility for treating electronic products in an environment...
Why is the Planet Partners website not working at the moment?
There is an ongoing process of revamping the HP Planet Partners webpage, which could negatively impact some of its functionalities. If you encounter a p...
Is HP Glossy paper recyclable?
Yes. HP Gloss paper is recyclable through commonly available recycling programs according to region-specific practices. In North America and Asia (including...
How does HP comply with WEEE reporting requirements?
The European Union’s Waste Electrical and Electronic Equipment Directive (WEEE) imposes several obligations on the proper disposal of used electronics and p...
What are the end of use solutions for personal systems?
When HP personal systems products reach end of use, we support responsible collection and processing to recover and reuse as much material as possible and ...