General

HP Individual Producer Responsibility statement.
HP accepts the principle that all manufacturers share, with governments and customers, the responsibility for treating electronic products in an environment...
Why is the Planet Partners website not working at the moment?
There is an ongoing process of revamping the HP Planet Partners webpage, which could negatively impact some of its functionalities. If you encounter a p...
Is HP Glossy paper recyclable?
Yes. HP Gloss paper is recyclable through commonly available recycling programs according to region-specific practices. In North America and Asia (including...
How does HP comply with WEEE reporting requirements?
The European Union’s Waste Electrical and Electronic Equipment Directive (WEEE) imposes several obligations on the proper disposal of used electronics and p...
What are the end of use solutions for personal systems?
When HP personal systems products reach end of use, we support responsible collection and processing to recover and reuse as much material as possible and ...
What device optimization services do you offer?
HP offers a range of programs, initiatives, and services designed to keep products and materials in use at their highest value for as long as possible, driv...
How do you extend the life of your products?
HP works to extend the life of our products by designing for repairability, supporting self-repair, and implementing robust consumer and commercial repair p...
Do you encourage product reuse?
Refurbished1 hardware offers a powerful solution for companies looking to reduce their carbon footprint.  By opting for refurbished devices, customers can ...
What product reuse services do you offer?
HP offers a range of programs, initiatives, and services designed to keep products and materials in use at their highest value for as long as possible, driv...
What is the difference between refurbishment and remanufacturing?
The refurbishment1 defines actions carried out to prepare, clean, test, service and, where necessary repair an object that is waste or a product in order to...