At HP, we build our products to last, considering also repairability and upgradeability. Keeping our products in use for as long as possible is critical to enabling a low-carbon circular economy. HP offers a wide range of reliable and flexible solutions to extend the life of our devices.

In addition to designing our products for easy repair, HP enables customers to repair their purchased products themselves or to choose one of our HP services.

We recover and repair defective parts from HP products to reuse as spare parts in HP support product repair. In 2024, HP repaired 556,000 motherboards (55% of all motherboards used) as well as 46,000 LCD displays (8% of all LCDs used).

HP has also invested in improving our customers’ abilities to successfully repair their own products. Our Self Repair website, HP Support YouTube channel, and Parts Store offer support for product setup, troubleshooting, and repair.

Additionally, free service documentation, service options, and extended warranties are available for most HP products through HP Care Pack Central.

For more information, please see the 2024 HP Sustainable Impact Report at www.hp.com/go/report.