Supplies

Does HP offer a recycling program for HP toner/cartridges and consumables?
Yes. HP provides free and convenient ways to recycle used HP ink and toner cartridges and Samsung toner cartridges in 66 countries and territories. Home and...
Tue, 30 Jun, 2020 at 1:54 PM
How do I return LaserJet toner and InkJet ink cartridges?
HP is committed to reducing the resources required to make and use our products. Beyond design, this includes offering robust repair, reuse, and recycling p...
Wed, 18 Dec, 2019 at 3:37 PM
We lost the pre-paid label for returning our HP supplies. Where do we send them? / How do we order or print a return label? (U.S. and Canada)
Service status on 14.04.2020: Due to the extraordinary circumstances, at this point in time some or all of the services described below are suspended. Pleas...
Mon, 5 Oct, 2020 at 9:37 PM
How do I return HP PageWide cartridges in the US?
Thank you for inquiring about a free in-box recycling label for your print cartridge. HP does not provide a free in-box label for these cartridges. Pl...
Thu, 17 Oct, 2019 at 11:57 AM
Can I return non-HP Inkjet cartridges?
No. HP's unique recycling process is very sensitive to material contamination and we cannot take back and recycle cartridges from other manufacturers. ...
Tue, 17 Dec, 2019 at 1:11 PM
Can I return my unused HP cartridges through the HP Planet Partners Program?
If your HP cartridges are still within warranty then you may be able to arrange a refund via your HP reseller.  If the above does not apply then please ...
Mon, 22 Jul, 2019 at 12:09 PM
My country not covered by HP supplies recycling program. Why?
Thank you for your inquiry about recycling of HP print supplies. We appreciate your concern and desire to dispose of your printing cartridges in an environm...
Mon, 22 Jul, 2019 at 12:08 PM
What is the European Waste Classification (EWC) of HP print supplies?
While it is the producer’s/holder's obligation to classify waste, HP's analysis for the purposes of our Planet Partners Program for cartridge take...
Mon, 7 Oct, 2019 at 11:41 AM
Is it possible to reuse one-sided printer paper in HP printers?
Yes.  It is possible to print on both sides of HP uncoated bond office paper. Since most HP printing products have built-in duplexing capability (ability to...
Wed, 21 Feb, 2018 at 12:16 AM
Are there any Inkjet or LaserJet cartridges that HP doesn't accept?
The HP recycling program does not accept print cartridges from manufacturers other than HP. We also do not accept cartridges that have been refilled or rema...
Mon, 22 Jul, 2019 at 12:27 PM