Supplies

Does HP offer a recycling program for HP toner/cartridges and consumables?
Yes. HP provides free and convenient ways to recycle used HP ink and toner cartridges and Samsung toner cartridges(1) in 64 countries and territories. Home...
Wed, 17 Jul, 2019 at 12:55 PM
How do I return LaserJet toner and inkjet cartridges?
HP is committed to reducing the resources required to make and use our products. Beyond design, this includes offering robust repair, reuse, and recycling p...
Mon, 22 Jul, 2019 at 11:28 AM
We lost the pre-paid label for returning our LaserJet supplies. Where do I send them? / How do I order a return label? / Print shipping label (U.S. specific)
You can order a return label for many countries. Go to Product Recycling and select your country. You'll find information on how to order mailing label...
Tue, 15 Jan, 2019 at 11:19 AM
My country not covered by HP supplies recycling program. Why?
Thank you for your inquiry about recycling of HP print supplies. We appreciate your concern and desire to dispose of your printing cartridges in an environm...
Mon, 22 Jul, 2019 at 12:08 PM
What is the European Waste Classification (EWC) of HP print supplies?
While it is the producer’s/holder's obligation to classify waste, HP's analysis for the purposes of our Planet Partners Program for cartridge take...
Mon, 22 Jul, 2019 at 12:16 PM
Is it possible to reuse one-sided printer paper in HP printers?
Yes.  It is possible to print on both sides of HP uncoated bond office paper. Since most HP printing products have built-in duplexing capability (ability to...
Wed, 21 Feb, 2018 at 12:16 AM
Are there any Inkjet or LaserJet cartridges that HP doesn't accept?
The HP recycling program does not accept print cartridges from manufacturers other than HP. We also do not accept cartridges that have been refilled or rema...
Mon, 22 Jul, 2019 at 12:27 PM
Can I return non-HP Inkjet cartridges?
No. HP's unique recycling process is very sensitive to material contamination and we cannot take back and recycle cartridges from other manufacturers.
Mon, 22 Jul, 2019 at 11:35 AM
What are the terms and references of HP Supplies Return and Recycling Program?
Only HP ink and toner cartridges or Samsung toner cartridges will be accepted. Please do not send non-HP cartridges, warranty returns, or refilled/remanufact...
Mon, 22 Jul, 2019 at 11:46 AM
Can I return my unused HP cartridges through the HP Planet Partners Program?
If your HP cartridges are still within warranty then you may be able to arrange a refund via your HP reseller.  If the above does not apply then please ...
Mon, 22 Jul, 2019 at 12:09 PM