As of January 1, 2020 HP as a shipper is obliged to provide UN 38.3 Lithium Battery Test Summary Reports on request. As per IATA instructions this does not mean that the shipper must supply the test summary or that the test summary must accompany a consignment. The general view is that the test summary will only be requested in the event of an incident or where there is doubt as to compliance of the consignment.

Please note that UN 38.3 Lithium Battery Test Summary Reports contain battery test information such as thermal, vibration, shock, discharge, drop, impact etc. 

To obtain the respective UN Report, please visit the publicly accessible UN 38.3 page


In case a UN report is missing online, you can contact the Sustainability and Compliance Center using our webform designed to support such requests. 


The Sustainability and Compliance Center has a strict process related to providing UN 38.3 test report summaries.

In case a UN 38.3 test report is missing online and you require our assistance, you would need to provide us with one of the following:


  • The product’s battery regulatory model number (RMN#);
  • the notebook battery sub-assembly number or 
  • the notebook’s serial number.


On the website you can find tips and tricks how to find these identification numbers easily. 


Please note that UN 38.3 test report summaries are issued for batteries, not notebooks. Any HP notebook may contain a number of different batteries from different manufacturers. Therefore, in order for us to be able to assist you in the best possible way, we need to have a reliable means to identify the specific battery installed in your notebook.