General

Do you comply with the DIN 33871-1 standard for printing supplies?
The standard DIN33871-1 applies to remanufactured/refilled supplies and as such it does not apply to HP supplies, since we produce only HP Original Supplies...
Thu, 1 Aug, 2019 at 11:31 AM
Where are HP LaserJet cartridges manufactured?
HP LaserJet toner cartridges are manufactured in the following 5 countries:  Japan, US, France, China and Vietnam.  
Thu, 1 Aug, 2019 at 11:44 AM
Where can I get Working in Comfort information about HP products?
Go to http://www.hp.com/ergo.
Fri, 16 Mar, 2018 at 11:49 PM
Do HP toner cartridges comply with the STMC standard?
While HP does not specifically evaluate against the STMC standard, HP does assess product packaging integrity, image density, background, and estimated yiel...
Thu, 1 Aug, 2019 at 11:45 AM
What is the weight of the toner in HP toner cartridges?
For the purposes of shipping and storage, HP provides the cartridge specifications which include size and weights of the cartridges in their original packag...
Wed, 21 Feb, 2018 at 12:27 AM
Would the use of remanufactured/refilled cartridges affect my warranty?
The use of refilled print cartridges alone does not affect either the warranty or any maintenance contract purchased from HP for its printers.  Repair w...
Thu, 1 Aug, 2019 at 11:19 AM
Are HP products LEED Certified?
HP frequently receives customer questions about “LEED certified” products or how HP products can contribute to LEED certification. To appropriately answer t...
Thu, 1 Aug, 2019 at 3:09 PM